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Mondrian / Troubleshooting

Error: Your current version of Flexmonster Pivot Component is not compatible with Data Speed Accelerator. Please update the component to the minimum required version: X.XXX

It means that versions of Flexmonster Accelerator and Pivot Table Component are different and not compatible. To fix this error it is recommended to update both items to the latest available version. Please refer to the “How to update” guide for more details.

Error: Your current version of Data Speed Accelerator is not compatible with Flexmonster Pivot Component. Please update the Accelerator to the minimum required version: X.XXX

It means that versions of Flexmonster Accelerator and Pivot Table Component are different and not compatible. To fix this error it is recommended to update both items to the latest available version. Please refer to the “How to update” guide for more details.

Error: java.lang.OutOfMemoryError: GC overhead limit exceeded

Please try to start the Accelerator with the following: java -Xmx1024m -jar flexmonster-proxy-mondrian.jar where -Xmx<size> is the maximum Java heap size.

Error: java.net.UnknownHostException: <hostname>: <hostname>: Name or service not known

Some enterprise environments do not allocate DNS names to their devices – that results in an UnknownHostException, often after a lengthy DNS lookup attempt. Here are few possible actions:

  • the first suggestion is to ignore the message. Given that error the application is working fine and the message is only seen in the logs. Please try to open your browser and navigate to the following URL: http://127.0.0.1:50006/ or http://localhost:50006/. There should be a message “Flexmonster Data Speed Accelerator for Pentaho Mondrian”.
  • or you can try to add the following record to the hosts file: 127.0.0.1 <hostname>