Deployment and Licensing
Integration and Development
Maintenance and Support
Deployment and Licensing
Does the product require serial numbers or license keys?
All Pivot Table & Charts Component editions need a license key. You're getting a trial key when downloading a trial package from website and a developer key upon purchase. Your developer key can be used for any localhost or IP-based servers deployment. The production license key is issued for your specific domain the component is used for. You can request it from us at any moment. For further details, please visit License Keys Help Reference Section.
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If an application is used in the end user product, can the end user application be distributed Royalty Free or do I require another type of licensing?
An OEM licensing is used for using the product in the different end user products. Please contact our representatives for OEM pricing and licensing types.
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Is the license lifetime?
YES, the license is lifetime and purchased with a one off payment.
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How do I renew my Free Upgrades & Support?
Although your license is lifetime, each license subscription has Free Upgrades & Support program available for certain period. Renewing the program is just 50% of the license fee and can be purchased anytime.
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Integration and Development
Will the component work with Oracle platform?
Our component is used in a number of solutions with Oracle as primary database plus Mondrian (as OLAP/XMLA). The Pivot component works perfectly using the Mondrian/XMLA interface to visualize up to 100 Mb of data.
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Can I use number values from my source data as row or column dimensions, not values? E.g. Years, ZIP codes
Yes, you can indicate whether column is value or dimension. If you use csv files as data source please add prefix to column.
Pivot table has following prefixes for csv files:
- "+" - means that field is a dimension;
- "-" - field is a value;
- "m+" - this prefix will indicate the field is a month.
- "d+" - field is a date. Such field will be split as 3 different fields: year, month, date;
- "D+" - field is a date. You will see such date as a hierarchy.
- "n+" - field is a dimension but has numeric sorting.
Here is the minimal CSV file which will treat "Year" as dimension, rather than numeric measure:
Country, +Year, Sales
US, 2010, 200
UK, 2010, 100
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Is it possible to modify the rule of source data interpretation?
Yes, you can define which data should serve as dimensions and measures. This is available via the config.xml file which is part of the package.
Please visit "Configure the First Report" for more details and examples.
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Is it possible to modify and skin the configurator?
A visual appearance of pivot table and it's headers, dialog windows and cells can be customized via CSS. For more information, feel free to get more details - CSS for Pivot Table Skins and Visual Appearance
For example, you can use .dataCell class to modify default style of data cells.
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How can I change toolbar icons, text or language?
The toolbar with buttons and menu is a component wrapper, written in HTML/JS/CSS. The wrapper contains all necessary visual controls and executes commands to Pivot component via Javascript API calls. It can be changed according to end user business needs, although it's not part of the Flexmonster Pivot Component.
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Maintenance and Support
Is there any maintenance and support subscription renewals?
Our customers are free to renew their Annual Free Upgrades & Support Subscription. The subscription allows to benefit from:
- Receiving first free upgrades;
- Get priority support on bugs, unresolved issues and escalation;
- Get notified on regular updates, improvements, critical fixes and new features;
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Is the customer given a new serial number with each new release?
No. Your key is unique for your organization and remain so with new releases. In case new license key types are introduced, you will be provided with the new key.
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