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Extra empty field/column in Print

Resolved
chin yew tian asked on May 24, 2023

Hi Support,

When utilizing the print feature in Flexmonster, we have observed the occurrence of additional empty columns or fields that are not included in the pivot table. The attached screenshot illustrates the extra column present in the print popup. Is there a method to prevent the display of these extra columns or fields in the print popup? I have also attached the data for testing purposes. I appreciate your assistance and feedback. Thank you in advance.

7 answers

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Nadia Khodakivska Nadia Khodakivska Flexmonster May 24, 2023

Hello,

Thank you for reaching out to us.

We could not reproduce the described behavior on our side. Could you please provide us with more details:

  1. Which version of Flexmonster do you use? You can check the component's version by clicking on the grid and pressing Ctrl + Alt + i (Option + Control + i on macOS).
  2. Please send us the Slice object of the report where this issue is reproducible.

Looking forward to hearing from you.

Kind regards,
Nadia

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chin yew tian May 24, 2023

Hi Nadia,

Sorry for providing the wrong file in the first place.
Here is the attachment for the sample slice object and the Flexmonster call.
The version of Flexmonster we use is V2.9.33

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Nadia Khodakivska Nadia Khodakivska Flexmonster May 25, 2023

Hello,

Thank you for providing the details.

We were able to reproduce this issue on our side. Our team will take a look at the described behavior and provide a fix with our minor release with the ETA June 26th. We will notify you about the release.

You are welcome to contact us in case further questions arise.

Kind regards,
Nadia

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Maksym Diachenko Maksym Diachenko Flexmonster June 27, 2023

Hello, 

We are glad to announce that the issue with an empty page and the missing last column when using print was fixed.
This is provided in the 2.9.54 version of Flexmonster: https://www.flexmonster.com/release-notes/version-2-9-54/ 
You are welcome to update the component: https://www.flexmonster.com/doc/updating-to-the-latest-version/

Please let us know if the fix works fine for you.

Best Regards,
Maksym

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Nadia Khodakivska Nadia Khodakivska Flexmonster July 5, 2023

Hello,

Hope you are doing well.

We were wondering if you had a chance to test the updated version. Could you please confirm if the fix works well for you? 

Looking forward to hearing your feedback.

Kind regards,
Nadia

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chin yew tian July 5, 2023

Hi Nadia, 
thank you for following up the issue.
yes the new version had been solved my issue the missing column now is showing as expected.

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Nadia Khodakivska Nadia Khodakivska Flexmonster July 6, 2023

Hello,

Thank you for the feedback.

We are glad to hear that it works for you.

As always, you are welcome to contact us in case any questions arise.

Kind regards,
Nadia

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