File size limit reached

posted on July 11th, 2022

Answered

Justin Shams asked on July 11, 2022

Hello,
I am pulling a JSON response from a web service request and the file has tens of thousands of rows and we are getting a file limit error. What is the best way to go about resolving this issue?

3 answers

Public

Solomiia Andrusiv ⋅ Flexmonster ⋅ July 12, 2022

Hello, Justin!

Thank you for reaching out to us.

Kindly ask you to make sure that the newest license key is used. Here is a short guide on how to check it from the UI:

Select any cell on the grid
Press Ctrl + Alt + I( Option + Control + I on MacOS )
In the opened pop-up, observe the Data Sources field. There should be written all or JSON/CSV/SQL according to your license plan.
If the word limited is present after the list of available data sources, the old license key is used.
Please find the new key we have provided in the inbox tread and update it in the licenseKey property of the Flexmonster instance.
We kindly suggest cleaning browser cache before checking for the updates.

Looking forward to your response.

Regards,
Solomiia

Public

Solomiia Andrusiv ⋅ Flexmonster ⋅ July 19, 2022

Hello, Justin!

Hope you are having a great week.

Our team is wondering if you had some time to check the license key. Could you please let us know if updating the key works for your case?

Looking forward to hearing from you.

Regards,
Solomiia

Public

Solomiia Andrusiv ⋅ Flexmonster ⋅ July 26, 2022

Hello, Justin!

Hope you are doing well.

Just checking in to ask if updating the license key works for your case.

Looking forward to your response.

Regards,
Solomiia

File size limit reached

3 answers

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