asked on April 20, 2023
Hi. I've been treating renewal with Tetiana. Since our company have been acquired ny a bigger one, we are still figuring out bureaucracy so we can pay for the renewed license.
But our license expires on April 24th and Tetiana is on vacation.
Can a new temporary license for 15-20 days be issued so we can finish the payment process?
Regards
⋅ April 21, 2023
Hello Lucas,
Thank you for reaching out.
I tried sending you an email, but I am getting a delivery fail. Could you please contact us via email to continue the communication?
Also, please note that the temporary key was provided to your colleague Bruno several days ago.
I will be looking forward to your reply.
Best regards,
Valeriia
⋅ April 24, 2023
Hi, Valeria! Please, You can contact Bruno thats the responsible for this.
***************
He said that he couldn't find the key that was sent. Can you please forward the email with the key to the provided email above?
Regads
⋅ April 24, 2023
Hello Lucas,
Thank you for informing us. I have resent the key to Bruno.
Please let me know if it was received.
Best regards,
Valeriia
