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Issue on hierarchical field in custom data source API

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Ilaria asked on January 21, 2022

Hi,
I've an issue about hierarchical field in custom data source API.
It seems that the pivot fires a wrong select query when expanding the hierarchical field.
Here's a JSFiddle.
To reproduce the issue: 

  • expand a 'Category' (ex: Accessories)
  • expand a 'Country' (ex: Australia)

The last select query doesn't contain the field 'Color' so that the result is empty cells at level Category/Color/Country/Destination (see attachment WrongSelect.png)
If you expand first Country, then Category, instead, then the select is correct and the cells have the right values (see attachment RightSelect.png)
Thank you in advance,
Ilaria

6 answers

Public
Maksym Diachenko Maksym Diachenko Flexmonster January 24, 2022

Hello, Ilaria!
 
Thank you for reporting this issue.
We will look at the described behavior and provide a fix with the ETA February 21st.
We will notify you when the fix is ready.
 
Best Regards,
Maksym

Public
Ilaria January 24, 2022

Thank you!

Public
Nadia Khodakivska Nadia Khodakivska Flexmonster February 22, 2022

Hello, Ilaria,
 
We are glad to announce that the issue with expanding when using custom data source API was fixed.
 
The fix is provided in the 2.9.19 version of Flexmonster: https://www.flexmonster.com/release-notes/version-2-9-19/
You are welcome to update the component: https://www.flexmonster.com/doc/updating-to-the-latest-version/
 
Please contact us in case any questions arise.
 
Best regards,
Nadia

Public
Nadia Khodakivska Nadia Khodakivska Flexmonster March 1, 2022

Hello, Ilaria,
 
Hope you are doing well.
 
We were wondering if you had a chance to check if the fix works for you.
 
Looking forward to hearing from you.
 
Kind regards, 
Nadia

Public
Nadia Khodakivska Nadia Khodakivska Flexmonster March 8, 2022

Hello, Ilaria,
 
Hope you are doing well.
 
Could you please confirm if the fix works well for you?
 
We will be glad to hear your feedback.
 
Kind regards, 
Nadia

Public
Ilaria March 8, 2022

Hello Nadia,
yes, the fix works fine!
Thank you!
 
Ilaria

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