Client Service Manager

Hey!

We’re looking for a new member to join our sales team. If you see yourself as a person helping our existing clients feel their importance to us, go ahead and apply for the Client manager position at Flexmonster 🙂 

Send your CV to cv@flexmonster.com. You can find requirements and more information below.

Requirements

  • English: Advanced, fluent
  • Formal correspondence skills
  • IT basics

Good to have

  • Previous experience in sales and/or managing accounts
  • International experience
  • Additional foreign languages
  • CRM usage skills

Responsibilities

  • 40 hours/week load
  • Managing clients’ accounts
  • Emailing with international companies on licensing questions
  • Assisting clients with support renewal, new licenses etc via emails or phone calls
  • Processing support tickets
  • Replacing other members of sales team during vacations

What we offer

  • Flexible timetable
  • Paid on-boarding
  • Home-like atmosphere
  • Central location, business center (Kyiv, Podil)

Who we are

We are an IT company with customers from all around the world. With our clients, we work remotely, mainly through email and phone communication. Development and sales teams work together in one office and there is a lot of interaction. Thus, we highly appreciate engagement, honesty and proactivity.