asked on August 10, 2022
Hi,
we are experiencing the following problem when saving a report.
If we set a format for all values, the system automatically creates in the json file the following block:
"formats": [
{
"name": "-12rbh84vds5f00"
},
{
"name": "",
"thousandsSeparator": ".",
"decimalSeparator": ",",
"decimalPlaces": 2,
"currencySymbol": "",
"positiveCurrencyFormat": "$1",
"nullValue": "-",
"textAlign": "right",
"isPercent": false
}
All the cells are automatically assigned with the format name -12rbh84vds5f00 (which is empty). How can we fix this?
⋅ August 11, 2022
Hello, Francesco!
Thank you for contacting us.
We could not reproduce the described behavior on our side.
As a first step to resolve the issue, we kindly suggest updating to the latest version of Flexmonster.
Here is our updating guide for reference: https://www.flexmonster.com/doc/updating-to-the-latest-version/.
Please don't forget to clear the browser cache after the upgrading.
If the issue persists on the latest version, we kindly ask you to provide us with steps to reproduce the described behavior on our side.
Looking forward to hearing from you.
Regards,
Solomiia
⋅ August 22, 2022
Hello, Francesco!
Hope you are doing well.
Our team is wondering if you had a chance to update the component. Could you please let us know if it helps?
Looking forward to hearing from you.
Regards,
Solomiia
⋅ August 30, 2022
Hello, Francesco!
Hope you are having a great week.
Just checking in to ask if updating the component helps to resolve the issue.
Looking forward to your response.
Regards,
Solomiia
