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Failed to load PDF document.

Answered
Pratik asked on June 21, 2021

I am getting “Failed to load PDF document.” while exporting grid data to PDF.
Herewith i have enclosed the exported PDF file as well.

Attachments:
pivotcharts.pdf

3 answers

Public
Vera Didenko Vera Didenko Flexmonster June 22, 2021

Hello, Pratik,
 
Thank you for reaching out to us.
 
The issue could be caused by incorrect page encoding. If you specify the UTF-8 encoding for the page, everything seems to be working as expected (see section “How to display non-English characters correctly” in the report configuration guide):

<head>
<meta charset="utf-8" />
</head>

 
Please let us know if this helps.
Looking forward to your response.
 
Kind regards,
Vera

Public
Pratik June 22, 2021

Thanks @vera.

It worked for me.
thanks for the solution. It worked for me.
Appreciate your time and support.
Thank you

Public
Vera Didenko Vera Didenko Flexmonster June 22, 2021

Hello, Pratik,
 
Thank you for your kind feedback.
 
We are happy to hear that the solution works fine for you.
 
Should other questions arise, feel free to reach out.
 
Kind regards,
Vera

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