The trial period is 30 days starting from the date of download, with no obligations and no credit card needed. Please contact us if you need to have your license extended to continue evaluation or testing.

The trial version is fully-featured. The only difference is that it has the trial watermark and doesn’t support integration with third-party charting libraries. It also cannot be used for commercial purposes.

Yes, please contact our Sales Team if you need a special trial version.

Our web component works on any modern browser and does not need any plugins. The only requirements are:

• JavaScript must be enabled
• Minimal recommended size for Pivot Component is 400×300px
• Whichever browser you prefer, it is recommended that you use the most up-to-date version available. Check out minimum browser requirements.

The process consists of a few easy steps which are described in our Quickstart tutorial.

Flexmonster is a JavaScript component. It can be integrated with any technology stack which supports JavaScript, from jQuery and Angular to ASP.NET and Java JSP. Please follow the link to see the list of tutorials for the most common technologies.

Our component supports JSON, CSV, SQL database, Microsoft Analysis Services, Mondrian, and icCube data sources.

Each downloaded package has the following structure:

• Pivot Table for .../ – folder with pivot table, ... is changed depending on your data source
  • client/ – folder that contains application files
    • flexmonster/ – folder with Flexmonster pivot table files
      • lib/ – folder with utilities
      • theme/ – folder with predefined CSS themes
      • toolbar/ – folder with JS code of our Toolbar
      • flexmonster.css – CSS of our component
      • flexmonster.js – our main file which you include in your project
      • flexmonster.min.css – minified CSS of our component
    • index.html – live demo
  • server/ – folder with Compressor/Accelerator, provided for Microsoft Analysis Services, Pentaho Mondrian or SQL database data sources
  • compressor/ – folder with Compressor, provided for CSV data source
  • readme.html – a simple tutorial on how to embed the component
• Flexmonster-Terms-and-Conditions.pdf – our Flexmonster Terms & Conditions for the trial version

Flexmonster is a fully client-side component, which means that all aggregations and calculations are performed solely in the browser. The data never leaves the browser and is never stored anywhere else.

We offer special server-side tools, Flexmonster Accelerator for OLAP cubes and Flexmonster Data Compressor for SQL databases or CSV files. They add additional security to your data and allow restriction of any external access. You can read all the details about security concepts in our blog post.

Direct connection from the browser to the database is not secure, which is why it is not supported in Flexmonster. We solved this problem and created Flexmonster Data Compressor – a special server-side compression tool that ensures security and helps you to increase data loading speed from server to customer’s browser. Flexmonster Compressor is available for .NET, Java and PHP. We have detailed tutorials for each technology.

Flexmonster supports connection to OLAP cubes via XMLA protocol. However, it is not a secret that XMLA protocol requires significant time resources on configuration and often works slowly. That is why our team has created Flexmonster Accelerator – a special server-side utility for increasing data loading speed. This utility can be configured much faster. Also, Accelerator ensures security and provides access for users with different roles and access levels. Additional information is available in our documentation:

• Connect to Microsoft Analysis Services via Accelerator
• Connect to Mondrian via Accelerator

Flexmonster is available in four license models:

• Single Corporate License. Under this license, you can use Flexmonster by employees of one company.

• OEM. Under OEM licensing, you can embed Flexmonster in you application and distribute it to multiple customers. This license model is perfect for situations when your application is deployed on separate domains: clientA.com, clientB.com etc.

• SaaS. Under SaaS license, you can embed Flexmonster in your cloud platform, accessed by multiple customers. SaaS license is perfect for situations when your application is hosted on one main domain and each of your customers has a separate subdomain to access it: clientA.yoursaas.com, clientB.yoursaas.com etc.

• Unlimited Distribution. This is the most comprehensive license model. It gives you the freedom to embed Flexmonster in your application and deploy it however you want, from single-tenant on-premises environments (i.e. OEM deployment) to cloud and multi-tenant platforms (i.e. SaaS deployment).

All license models include everything you need to use Flexmonster: deployment in both production and pre-production (dev/test/QA) environments, availability for an unlimited number of developers, unlimited technical support and access to the latest updates.

Some license models can also come in various editions (depending on the data source, number of customers supported etc). You can find more information on the pricing page.

Single Corporate License can be either Annual or Perpetual (i.e. lifetime). Annual license will work for 1 year after the purchase, after which you would need to renew the license to continue using it. In turn, Perpetual license has no expiration date.

No, if you purchase a license you will be able to use Flexmonster on your development and staging environments for free.

No, there is no limitation on the number of your developers that can use your Flexmonster license.

To check additional information about your license (e.g. edition, supported data sources, expiration date etc) just click on the grid when inside Flexmonster and press Ctrl+Alt+i.

Yes, one Flexmonster license can be used with only one application. This is true for all license models.

Flexmonster has only open source components embedded in the product. Below is a list of these libraries and corresponding licenses.

• canvg.js – MIT License
• D3.js v3.5.12 – BSD License
• FileSaver.js – MIT License
• html2canvas v1.0.0-rc.1 – MIT License
• jsPDF v1.5.3 – MIT License
• JSZip v3.1.5 – MIT or GPLv3 License
• Promise polyfill – MIT License
• jsSHA – BSD License
• zlib.js – MIT License
• elasticsearch.js – Apache-2.0 License

You can make a purchase either directly from the pricing page by selecting the desired license and clicking the Buy button, or by requesting an invoice with payment information and using the payment method you prefer.

Please contact our Sales Team if you would like to request an invoice or quotation.

We accept PayPal, Credit Card, Wire Transfer, and check payments.

SaaS and OEM license packages come in a variety of options, that differ in the number of clients, users etc. Please contact our Sales Team for pricing information.

Yes, we do offer discounts in some cases, please contact our Sales Team for more information.

We distribute our component digitally, which means you will receive an email with a download link. In addition to the download link, you will receive your license key(s) and some general information about your license (data source, expiration date etc).

Each license key contains information about the data source, domain name, expiration date, and maintenance duration. With your specific license key, Flexmonster can be used only with the data sources available for your current license and only on your specific domain. If you would like to test Flexmonster with data sources not included in your license, please leave us a request via our contact form.

To find the information about the license key, version, and edition, please click on the grid when inside Flexmonster and press Ctrl+Alt+i. Your license key can also be found in the email you received after the purchase.

A license key is always tied to your exact domain and will not work with any other domain.

Yes, with your development key the component can be run only locally on your computer (localhost) or on the server using IP address. To run the component in the production environment (domain/URL) you need to have a separate production key which is tied to your production domain/URL. More information about license keys types is available in our documentation: Managing license keys.

When you receive a new license key from us for demo or testing purposes, after renewal etc., you need to replace your old key with the new one. Open the file where Flexmonster is embedded into your application (for example, index.html). Find licenseKey and replace its value with the new key. To check that the key was updated, click on the grid when inside Flexmonster and press Ctrl+Alt+i.

Support is included into the annual maintenance. You can request support by posting a question in Client’s area or directly on our Forum.

Yes, we offer two Support options: Standard and Premium. It’s not that Standard Support is not good enough, Premium Support simply comes with special benefits which some of our clients find convenient and suitable for their specific needs. More information on the difference between Standard and Premium Support can be found here: Support Options.

You can update the component as often as you want within your active maintenance period. We normally release minor updates once every two weeks. Please see the steps here: Updating to the latest version.

First of all, you can use our website search to find related information. In case your topic has already been covered in our Support forum, please look through all related threads. Feel free to ask for any additional details if you need.

First of all, make sure that you’re using the latest version of Flexmonster. If not, please try updating to the latest version, as your bug may have already been fixed. If that doesn’t help, report the bug on our Support forum. Please include as much information as you can: component’s version, your data source, steps to reproduce the issue, valuable attachments such as screenshots, sample reports, errors from the browser’s console etc. If you do not remember your component’s version, you can check this information by clicking on the grid and pressing Ctrl+Alt+i. The more details you provide, the sooner we will be able to reproduce your issue on our side.

For each fix we determine the delivery time based on the complexity of the reported bug. Usually, we provide you with an ETA and then deliver the fix in a minor release. The list of fixed issues for each minor release is available in our Release notes. Premium Support allows for faster fixes of the bugs you report. In some cases, you can even have a bug fixed on the run. Please have a look at other benefits of Premium support.

The update history of Flexmonster component is available in our Release notes. We have been carefully documenting all updates since version 2.112 (July 6, 2015).

Please check out the Problem-solving page with simple what-to-do scenarios for the error pop-ups you may see.

In Flexmonster we truly care about what our clients want to say. We are always eager to hear your thoughts and comments about Flexmonster component. Please share your success stories, reviews, and ideas via Contact us form. Let us create something great together!

After the maintenance period is over, you will no longer be able to update your component and receive Support, but the component continues to work. In case your annual license expires, the component stops working.

To renew the annual maintenance, please request the quote/invoice from the Sales team.

Yes, you can renew the maintenance anytime after its expiration and get a special discount. You can get the best value on renewal prices if you continuously renew your annual maintenance. Please contact our Sales team for more details.

When you have a perpetual license, your license key does not have an expiration date. At the same time, the key has embedded information about the maintenance expiration date. After this date, you won’t be able to install any updates. So, you need to get a new key whenever you renew your maintenance to be able to apply updates.

All useful licensing information can be found on the Client Information page and when signed into you personal account in the Client’s area.