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Flexmonster Report - Delayed response and slowness + multiple request sent on background

Answered
Shahul Hameed asked on December 15, 2021

Dear Team,

Experiencing delayed response on retrieving data for pivot report. On analyzing, from network tab, we saw multiple request going from FM. Around 10request calls raised per pivot report. We have 4 pivot report on a single angular component page, probably 40 requests are made internally from FM. Is there anyway to reduce call or make it asynchronus and increase performance of page?. 

From pivot report setting to onReportComplete event, below list of calls are raised internally per pivotReport.

1. Handshaking           
2. DiscoverDimensions 
3. DiscoverHierarchies  
4. DiscoverLevels         
5. DiscoverMeasures    
6. DiscoverKpis            
7. DiscoverMembers     
8. DiscoverMembers     
9. DiscoverMembers     
10. Execute                 

Let us know, how to reduce response time and increase page performance/responsiveness. This is very urgent as there is requirement for adding 2 more pivot report in the page to add the tally of 6 reports in a page

Note : Initial data is only few rows.

3 answers

Public
Mykhailo Halaida Mykhailo Halaida Flexmonster December 16, 2021

Hi Shahul,
 
Thank you for raising your support ticket.
 
Please note that this number of requests from the client-side is normal when connecting to your Analysis Services instance through the Flexmonster Accelerator.
 
In our previous communication, your colleagues mentioned that you're hosting your Analysis Services instance on Azure. If this is still the case, we'd like to reiterate that performance is often lower with AAS than with local Analysis Services instances because of the additional resources necessary to fetch the remote data.
 
That being said, we'd recommend selecting an Azure server in the closest region - this might help save time on the data transfer.
 
Another thing we can recommend is to increase the Accelerator cache size - this could improve the performance as well.
 
Please let us know if this helps.
 
Best regards,
Mykhailo

Public
Shahul Hameed December 21, 2021

Hi Mykhailo,
We have given FM accelerator cache size of 1GB. So, there will be long delay for first call/initial data as it will be cached. Already Connected to nearest azure region in cloud. Still lagging is there. Let us know performance tuning solution.

Public
Mykhailo Halaida Mykhailo Halaida Flexmonster December 22, 2021

Shahul,
 
Thank you for your response.
 
Since you've already configured the cache and ensured the nearest Azure Region is used, there is not much else we can suggest in terms of Azure. As I've mentioned in my previous response, Azure might be somewhat slow due to its specifics unrelated to Flexmonster – you might notice this even when connecting to AAS from MS Excel, for example.
 
While this might be a significant change in the infrastructure, we can also suggest using a self-hosted Microsoft Analysis Services instance instead of Azure. This approach would allow you to set up the Flexmonster Accelerator on the same machine where the Analysis Services instance is hosted, thus eliminating the remote data fetching delay.
 
Hope this helps!
 
Best regards,
Mykhailo

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