Despite the COVID-19 outbreak, our team continues operating at full speed. We are always here to support and answer all your questions.

Feel free to reach out by filling this quick form.

Fill the form
Get Free Trial

Issue when executing flexmonster data server

Resolved
Javier Sanz Lopez asked on May 4, 2020

Good afternoon.
I have been using the flexmonster data server succesfully for the past two weeks but when I tried to start it today i found the error present in the attached photo, which doesn’t let me start it normally.
Best regards.
Javier

Attachments:
4May1.png

5 answers

Public
Vera Didenko Flexmonster May 5, 2020

Hello, Javier, 
 
Thank you for reaching out to us. 
 
Our team has not managed to reproduce the issue.
If no changes have been made since the last successful execution, the cause of the issue could be that certain cached .NET Core libraries got removed.
We kindly suggest downloading the Flexmonster Data Server again from our website and trying to run the latest version once more: https://www.flexmonster.com/doc/installation-guide/
 
Please let us know if downloading and running the Flexmonster Data Server again helped to resolve the issue.
If not, could you please share the logs output (they can be found in the /logs folder).
In addition, could you please specify your data source type?
 
Looking forward to your response. 
 
Kind regards, 
Vera

Public
Javier Sanz Lopez May 6, 2020

Good morning Vera.
After investigating a lot yesterday I think it must be something regarding my computer’s firewall or antivirus settings, that I tried to change but still I am not able to do it.
What I did is download the server again, this time for Windows 32-bit and it works perfectly, as that way I could decide the firewall settings again.
Best regards.
Javi

Public
Vera Didenko Flexmonster May 18, 2020

Hello, Javier,
 
How are you?
We were wondering if you managed to set up the Flexmonster Data Server successfully. Did everything work?
 
Please share your results with us along with any possible details you may have encountered.
If the problem still persists or if any questions remain, please do let us know. 
 
Looking forward to your response.
 
Kind regards,
Vera

Public
Javier Sanz Lopez May 19, 2020

Good morning Vera.
After I changed to the 32-bit version, it happened again. I just had to restart all the firewall settings in my computer and download the server again. After that I had no problem, but I am sure that when it is deployed in a real working environment that problem will not appear.
I will keep you updated no matter what. Thanks for all your help.
Best regards.
Javier

Public
Vera Didenko Flexmonster May 19, 2020

Hello, Javier,
 
Thank you for your reply and for the update. 
 
We are glad to hear that you managed to get the Flexmonster Data Server working on your end.
 
As always, if any questions arise, please feel free to reach out. 
 
Kind regards,
Vera

Please login or Register to Submit Answer