I have noticed that on certain systems (laptops) my reports are not loading. They are stuck at the "Loading data..." stage and do NOT reach the "Analyzing data" stage in Flexmonster.
Here I am talking about reports that have around 360.000 - 400.000 rows.
Is there a solution for these cases?
Laszlo-Dan Ioan
Hello,
Thank you for reaching out to us.
Since you are working with fairly large datasets, the described behavior is most likely related to performance limitations. On machines with limited computational resources or a slower network connection, Flexmonster may remain in the loading state for longer.
For working with large datasets, we have several approaches that can improve performance (e.g., server-side data processing). However, before recommending a specific solution, we would like to gather more information and exclude other potential issues (e.g., bugs or configuration problems).
Could you please provide the following details?
Knowing this information will help us to provide a better solution.
Looking forward to hearing from you.
Best regards,
Maksym
Hello,
Hope you are doing well.
Just checking in to ask if the issue with loading datasets with 360-400 thousand rows remains relevant. Please feel free to share the details we mentioned earlier, and we will be happy to help you in any way.
Best regards,
Maksym
Hello Maksym,
Sorry for the delayed response.
After I submitted this ticket, I saw on the support website, in the Download section, that I can also download the Flexmonster Data Server.
In the meantime, I spoke with your colleague Valeriia Khomenets, who confirmed that the Flexmonster license I purchased includes the Data Server.
I have successfully downloaded and used the Flexmonster Data Server and am extremely impressed with your solution.
At this point, all my reports are working without any issues.
Thank you for your assistance, and if I encounter any further issues, I will reach out to support again.
Thank you,
Laszlo-Dan Ioan
Hello,
Thank you for your reply.
We are glad to hear that using Flexmonster Data Server helped to improve performance with large datasets.
Feel free to contact us if more questions arise.
Best regards,
Maksym
This question is now closed