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Message: "something went wrong"

Answered
Lucas asked on December 22, 2020

How to I avoid the “something went wrong” message ?
We are using version v2.7.16.
 
Regards

3 answers

Public
Illia Yatsyshyn Illia Yatsyshyn Flexmonster December 23, 2020

Hello, Lucas,
 
Thank you for reaching out to us.
 
Please provide us with preconditions that would lead to the issue.
What steps need to be done in order to see the mentioned “something went wrong” message?
Also, please provide us with the used report (configuration in JSON format).
It would allow us to reproduce the issue on our side.
 
We are looking forward to hearing from you.
 
Regards,
Illia

Public
Illia Yatsyshyn Illia Yatsyshyn Flexmonster December 29, 2020

Hello, Lucas,
 
We are reaching out to ask if you had some time to prepare the detailed information about the issue.
 
Our team is looking forward to hearing from you.
 
Regards,
Illia

Public
Illia Yatsyshyn Illia Yatsyshyn Flexmonster January 11, 2021

Hello, Lucas,

Our team is wondering if you still face the issue with the “something went wrong” error.
 
We are looking forward to hearing from you.
 
Kind regards,
Illia

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