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pivot puppeteer doesn't work with charts

Answered
Shane Zammit asked on September 9, 2021

When using pivot-puppeteer on a report that is a chart, it does not generate the export files

5 answers

Public
Illia Yatsyshyn Illia Yatsyshyn Flexmonster September 10, 2021

Hello,
 
Thank you for reporting the problem.
 
We have noticed charts are not exported to PDF format and updated our GitHub sample to resolve this issue.
 
If you experience issues when exporting to other formats in sequence, we recommend starting new export after the previous one is completed. Our GitHub example uses a simple report that takes short time to be exported. In case bigger datasets or complex charts are used in your case, it may consume more time and ignore exports to other formats.
You can track exporting process using exportstart and exportcomplete events. Another solution would be to export using a single required format instead of all of them in a row.
 
We hope it helps.
 
Kind regards,
Illia

Public
Shane Zammit September 17, 2021

I am not seeing a commit for this – am I missing something?
We have noticed charts are not exported to PDF format and updated our GitHub sample to resolve this issue.
 

Public
Illia Yatsyshyn Illia Yatsyshyn Flexmonster September 17, 2021

Hello,
 
The fix was included in the commit 4be9b8d on the master branch.
 
Could you please confirm that everything works as expected after the update?
 
Looking forward to hearing from you.
 
Kind regards,
Illia

Public
Shane Zammit October 14, 2021

Hi,
I am not seeing this commit, see attached screenshot.

Attachments:
no commit.PNG

Public
Illia Yatsyshyn Illia Yatsyshyn Flexmonster October 15, 2021

Hello,
 
Thank you for pointing out this issue.
 
We made sure changes are pushed correctly with the new commit 46355c3.
 
Please let us know if it works for you.
 
Regards,
Illia

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