We have paid for a full version, but the screenshot shows “Flexmonster Pivot Table (trial version)” says that we are runner a trial version
Thank you for your question.
Please make sure that you’re using the correct license key bound to your specific domain. For further details about managing the license keys, please refer to the following guide: https://www.flexmonster.com/doc/managing-license-keys/
Please let us know if you have any other questions we can help you with.