Issues while going fullscreen

Sumukh asked on August 28, 2019

Hi,

  1. I have a custom popup modal on click of any open or save or before any export function is called. The problem is when I go fullscreen the popup modal is not visible on the main screen I have to minimize the flex monster to see my popup.
  2. Another issue is at a certain browser dimension some flex monster popup like fields, filter or sort popups does not open and this happens at some specific dimension and when I change the browser zoom it works. Is this some flex monster height issue because the same happened with me while I was working on demo code in JSfiddle as well but now, unfortunately, I’m not able to reproduce.

Thanks.
 

9 answers

Public
Vera Didenko Flexmonster August 29, 2019

Hello, 
 
Thank you for writing to us.
 
Please find our answers below:
 
1. We kindly suggest appending the pop-up to the container containing Flexmonster.
This approach is illustrated in the following JSFiddle example: https://www.flexmonster.com/question/custom-button-in-flexmonster/.
 
2. Thank you for reporting this to us.
However, we have not managed to reproduce the issue you describe. 
Could you please provide more details, such as the version of the browser you are using and the zoom on which the issue was reproducing?
This will greatly help our team to understand the problem better.
 
Waiting for your feedback.
 
Best Regards, 
Vera

Public
Sumukh August 29, 2019

Hi Vera,

  1. Thanks for the solution.
  2. I have tried to reproduce the issue here is the video link of the same ( https://streamable.com/2zklt ). Note that I’m having Screen resolution of 1920 * 1080 at 150% and browser resolution at this dimension is 1280 * 616.

Thanks.
 
 

Public
Vera Didenko Flexmonster August 30, 2019

Hello, 
 
Thank you for providing additional information on how to reproduce the issue.
 
Our team will research this problem further and we will notify you about the result with the ETA 9th of September.
 
You are welcome to contact us in case of questions.
 
Best Regards, 
Vera

Public
Sumukh September 9, 2019

Hi Vera,
Where you able to reproduce the above issue?  We need to solve this issue has it is blocking the functionality, hence it is a bit urgent to get the solution.
Waiting for your response.
Thanks.

Public
Vera Didenko Flexmonster 7 days ago

Hello, Sumukh,
 
We are happy to let you know that the issue with closing filter in charts view during resize was fixed.
 
This is available in the 2.7.14 version of Flexmonster.
 
You are welcome to update the component.
Here is our updating to the latest version guide for assistance: https://www.flexmonster.com/doc/updating-to-the-latest-version/ .
 
Please let us know if everything works fine for you.
 
Best Regards,
Vera

Public
Sumukh 6 days ago

Hi Vera,
The issue persists even after the update. Can I know what was the resolution for this issue?
The issue was also with field popup along with filter popup. Filter popup does not open when in grid+chart view. 
 
 
 
 
 

Public
Vera Didenko Flexmonster 5 days ago

Hello, Sumukh,
 
Thank you for your reply.
 
1. We would like to explain that the issue illustrated in your screen recording has been fixed. 
Please see the following screen recording for comparison: https://streamable.com/91avl
 
2. Could you please provide more details about the issue with the Field pop-up?
We have not managed to reproduce this problem.
This will greatly help our team to understand the situation better.

3. We have managed to reproduce the issue with the filter popup not opening when the viewType is set as grid_charts in the options object.
The fix for this scenario will be provided in the minor release version with the ETA October 7th.
Meanwhile, as a workaround, we kindly suggest setting the <body> height minimum to 600px.
Here is a JSFiddle example for illustration: https://jsfiddle.net/flexmonster/m4r6tq9b/
 
 
We are looking forward to hearing from you.
 
Best Regards,
Vera

Public
Sumukh 4 days ago

Hi Vera,

  1. For Field Pop-up issue sending you the video link( https://streamable.com/ouasu )of our project, I hope this helps. In the video, you can see when flex monster does not contain data only then field popup is creating the issue (at browser zoom 100%). After I load it is working fine, it really looks strange I hope u can find a solution.
  2. Also when I reduce browser zoom, flex monster is not responsive, you can see in the last part of the video. Is after the latest update? 

 
 
 

Public
Vera Didenko Flexmonster 3 days ago

Hello, Sumukh,
 
Thank you for your reply.
 
1. Thank you for providing more details on how to reproduce the issue with the Field List pop-up.
We have managed to reproduce it on our side. Our team will include this in the fix with the ETA 7th of October.
 
2. Regarding the problem with Flexmonster’s width not being responsive:
We would like to explain that by default Flexmonster takes up 100% of its parent container.
For example, if Flexmonster’s container is placed in a <div>, whose width is limited, Flexmonster will also be restrained, and thus not responsive when the page is resized.
We kindly suggest ensuring that the parent element’s width is responsive when the page is resized.
Please let us know if this helped to solve the problem.
 
Waiting for your response.
 
Best Regards,
Vera

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