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Not possible to expand/collapse fields with multiple values in classic form

Answered
Joachim Lasoen asked on January 20, 2021

Hello,
When setting up a pivot report in classic form and with multiple values, it’s not possible to expand or collapse fields:

  • Clicking on the field (in the rows or columns) to expand or collapse does not do anything
  • Sometimes the report is emptied after clicking on a field to expand or collapse
  • When doing it in compact form, there is no problem
  • Also no problem when setting up the report in classic form with only one value

I attached a few screenshots of the different cases. Could you check what’s going wrong?
Thanks

5 answers

Public
Vera Didenko Vera Didenko Flexmonster January 21, 2021

Hello, Joachim, 
 
Thank you for reaching out to us and for providing screenshots. 
 
We have not managed to reproduce the issue on our end using the latest version of Flexmonster.
Please see the following JSFiddle we have created in the process: http://jsfiddle.net/flexmonster/hj27fdp4/.
 
Our team kindly suggests updating to the latest version of Flexmonster.
Please let us know if this helps to resolve the issue.
 
If updating doesn’t help, could you please modify the provided JSFiddle so that the issue is reproducible?
 
Thank you and looking forward to your response.
 
Kind regards, 
Vera

Public
Vera Didenko Vera Didenko Flexmonster January 26, 2021

Hello, Joachim, 
 
We would like to kindly take an interest if you managed to resolve the issue with expanding/collapsing fields.
Did updating to the latest version of Flexmonster help?
 
Please let us know if everything works fine for you.
Looking forward to your reply.
 
Kind regards,
Vera

Public
Vera Didenko Vera Didenko Flexmonster February 3, 2021

Hello, Joachim, 
 
Our team is wondering if expanding/collapsing fields works fine on your end.
Did updating to the latest version of Flexmonster help to resolve the issue?
 
We would be grateful for your feedback.
 
Kind regards,
Vera

Public
Joachim Lasoen February 4, 2021

Hello Vera,
 
Sorry, we haven’t had the time to check if updating Flexmonster to the latest version solves the issue for us. We plan to check next week. I’ll keep you updated
 
Kind regards

Public
Vera Didenko Vera Didenko Flexmonster February 15, 2021

Hello, Joachim, 
 
Our team is wondering if updating to the latest version fixed the issue with expanding/collapsing fields on your end.
Please let us know if everything works.
 
Looking forward to your reply.
 
Kind regards,
Vera

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