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Unable to Drill Through Nested Hierarchies

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Henry asked on March 15, 2021

Hello,
 
We observed that if we have nested hierarchies configured within the rows, we are not able to drill all the way through the inner hierarchy when any level of the outer hierarchy has been drilled through. However, if we drill-through the hierarchies, then we are able to drill all the way through. Is this the expected behavior? If so, is there someway we can drill all the way through nested hierarchies? We’ve prepared a video and jsFiddle for convenience.

  • Video
  • jsFiddle
    • We’ve left comments in the HTML on how to reproduce our observation, but in case something gets lost, we’ve copied the steps below:
      1. Drill through the Color level in any row
      2. Drill through the Size level from any of the resulting rows from step 1
      3. Expand out any of the resulting rows from step 2
      4. Drill through the Business Type level from the resulting row in step 3
        • At this point, we cannot drill all the way through Business Type despite it having one more level, Discount, beneath it.

 
Please let us know if you have any troubles opening the video or fiddle!
 
Kind regards,
Henry

4 answers

Public
Vera Didenko Vera Didenko Flexmonster March 16, 2021

Hello, Henry,
 
Thank you for writing to us and for the detailed explanation. 
 
We would like to confirm that this is not the expected behavior.
Our team will provide the fix in the minor release version with the ETA 5th of April.
 
Please let us know if this would work fine for you.
 
Kind regards, 
Vera

Public
Henry March 16, 2021

Hello, Vera,
 
Yup, that will work for us, thanks again!
 
Kind regards,
Henry

Public
Vera Didenko Vera Didenko Flexmonster April 6, 2021

Hello, Henry,
 
We are happy to inform you that the issue with the drill-downs in the nested hierarchies was fixed.
 
This is available in the latest version of Flexmonster.
You are welcome to update the component. Here is our updating to the latest version guide for assistance.
 
Please let us know if the fix works fine for you.
Looking forward to your response.
 
Kind regards,
Vera

Public
Henry April 6, 2021

Hello, Vera,
 
Upgrading to 2.8.30 looks to have fixed the issue. Much thanks to you and the team!
 
Kind regards,
Henry

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