Need a special offer?Find out if your project fits.
+

Page jumps when double-clicking to drill into and closing details window

Answered
Gennady Gandelman asked on September 23, 2022

Hi Guys,
 
I'd like to bring a small issue to your attention. if double-clicking to open details, then closing the details window, page "jumps" as you'll see in the video attached. It doesn't happen if right-clicking and choosing “Drill Into” from context menu. Also, it seems like it's only the case with display scaling in effect.
 
Thank you

7 answers

Public
Gennady Gandelman September 23, 2022

I wasn't able to attach the video but you'll find it below:
 
https://drive.google.com/file/d/11NP67BP4tXEI2JLnczUyIJ5DQmQPo_Sk/view?usp=sharing

Public
Solomiia Andrusiv Solomiia Andrusiv Flexmonster September 23, 2022

Hello, Gennady!

Thank you for reporting this issue.

We have managed to reproduce described behavior on our side. Our dev team will take a look at the case and provide a fix with our minor release with the ETA October 17th.
We will notify you about any updates on the matter.

Feel free to contact us in case of any other questions.

Regards,
Solomiia

Public
Gennady Gandelman September 23, 2022

Solomiia, sounds good. I appreciate it.

Public
Solomiia Andrusiv Solomiia Andrusiv Flexmonster September 26, 2022

Hello, Gennady!

Thank you for getting back to us.

As promised, we will notify you as soon as the update is ready.

You are welcome to contact us in case of any other questions.

Regards,
Solomiia

Public
Solomiia Andrusiv Solomiia Andrusiv Flexmonster October 18, 2022

Hello, Gennady!
 
Hope you are having a great week.
 
We are glad to announce that the issue with page scroll jumping after closing the drill-through view was fixed.

This fix is included in the 2.9.36 version of Flexmonster: https://www.flexmonster.com/release-notes/version-2-9-36/.
You are welcome to update the component. Here is our upgrading guide for reference: https://www.flexmonster.com/doc/updating-to-the-latest-version/.
 
Please, let us know if everything works well for you.
 
Looking forward to your feedback.
 
Regards,
Solomiia

Public
Gennady Gandelman October 18, 2022

Solomiia, thank you for your update!
Very much appreciate your team doing their job and hope everyone is staying okay as much as possible!!

Public
Solomiia Andrusiv Solomiia Andrusiv Flexmonster October 19, 2022

Hello, Gennady!

Thank you for the feedback and for your kind words.

We are glad to hear the fix works well for you.

You are welcome to contact us if any other questions arise.

Best regards,
Solomiia

Please login or Register to Submit Answer