Black bar on header and footer

COMERCIO DE MEDICAMENTOS BRAIR LTDA. asked on September 28, 2018

Hello,
We are facing some problems when exporting to PDF, some times, in the place of header and footer, appears a black bar as you can see on the atached files.
The code we are using is:

var params = {
filename: 'relatorio_convenio.pdf',
header:"<div> Relatório de Convênios ##CURRENT-DATE## </div>",
footer:"<div> Relatório de Convênios ##PAGE-NUMBER## </div>",
pageOrientation: 'landscape'};

pivotTable.exportTo('pdf', params);

Also we create this jsfiddle, wich shows the problem:
https://jsfiddle.net/v1b4w8na/15/
Thanks in advance.
Fábio Magagnin – Meta
54 9 9108 2283
http://www.meta.com.br

3 answers

Public
Dmytro Zvazhii Flexmonster October 1, 2018

Hello,
Thank you for writing. We have managed to reproduce the issue on our side. The reason for this black bars is that the background color of the body element of the web page is different from white. The fix will be available in the minor release on ETA Oct22.
We will keep you updated on this case.
Regards,
Dmytro

Public
Biddle Consulting Group January 30, 2019

Hi there,
I’m currently having this same issue with the current version. Is it possible that this has resurfaced in some way?
Thanks,
Jon

Public
Tanya Gryshko Flexmonster January 31, 2019

Hi Jon!
Could you please specify the version of your browser and OS? Do you have the same issue in all browsers or it’s something specific to one of them? Is it possible to send us those PFDs?
It will help us to resolve the issue.
Regards,
  Tanya

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