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FM not working in IE 11

Answered
Cedric Gaines asked on May 7, 2020

What do I have to do to get FM to work with IE 11?  It works in Chrome and such, but not in IE 11.  Its a standard I have to maintain a little longer.

Thanks,

1 answer

Public
Illia Yatsyshyn Illia Yatsyshyn Flexmonster May 8, 2020

Hello, Cedric,
 
Thank you for contacting us.
 
We would like to kindly notice that Flexmonster is supported by Internet Explorer 11. You are welcome to refer to our demo page using the mentioned browser in order to make sure it works.
 
Even so, it is possible that some specific configuration or actions lead to the problem. Therefore, our team wants to ask you to provide some additional information about the issue you are facing.
 
It would be useful for us to know, whether the exception occurs in your browser’s console when trying to open the page where Flexmonster is placed. If so, we would like to ask you to provide us with the text of the exception or a screenshot of the console.
 
Also, we want to ask whether the problem appears after some specific actions, or right after the page is loaded? What is the behavior of the component itself after the error arise?
 
Our team is looking forward to hearing from you.
 
Best regards,
Illia

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