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PNG image exported from chart is very fuzzy

Courtney Chow asked on June 2, 2020

The exported image is in the attachment.
Is there any way to improve the clarity of the image?


1 answer

Illia Yatsyshyn Illia Yatsyshyn Flexmonster June 3, 2020

Thank you for reaching out to us.
Our team wants to kindly explain that the resolution of the exported page is limited with an approach used to compose the image itself.
Our recommendation is to use export to another format (HTML/PDF).
In case exporting to an image in high quality is critically important for your case, the following approach can be used. Export HTML file to the server and convert it to image using any appropriate JavaScript library. The higher resolution can be achieved through increasing the size of the HTML before it is converted. The resulting image can be sent back to the client-side and downloaded.
Our team hopes it helps.
Please let us know in case additional questions arise.

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