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"Something went wrong." pop up error

Gabriele Tagliazucchi asked on July 19, 2019

Hi,
since we have upgrade flexmonster to version 2.7.9, we are randomly getting this errors (on a alert popup and in the console) when the page load:

  • Something went wrong.
    To fix the issue please try the following:
    1. Check if the componentFolder parameter is defined correctly.
    2. Check if the path to the css file is valid.
    3. Check if DevTools (press F12) has an exception.
    4. Ask the support team for help (https://www.flexmonster.com/forum/)
  • flexmonster.js:9 document.visibilityState: visible

nota: despite of the errors everything seems working fine (but the popup is very annoying)
can you help us?
thanks
Gabriele

1 answer

Public
Vera Didenko Flexmonster July 19, 2019

Hello, Gabriele,
 
Thank you for writing to us.
 
Our team has recently added an update addressing this problem.
We kindly suggest updating to the latest version of Flexmonster 2.7.10.
 
Please let us know if this helps.
 
Best Regards,
Vera

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