Get Free Trial
  1. API reference
Connecting to Data Source
  1. Supported data sources
  2. Connecting to other data sources
Configuring the component
  • Documentation for older versions
  • Table of contents

    Troubleshooting the Data Server

    This section provides solutions to the errors you might experience while working with Flexmonster Data Server. If you cannot find your error here or you are facing any issues with Flexmonster Admin Panel, contact our technical support.

    Browser error: ‘ERR_HTTP2_INADEQUATE_TRANSPORT_SECURITY’

    The main reason for this error is that HTTP/2 does not support the Data Server’s SSL certificate. See this thread to learn more.

    One of the possible solutions to this error is to set the protocol to HTTP/1.1 in flexmonster-config.json:

    "HTTPS": {
        "Enabled": true,
        "Protocols": "Http1",
        "Certificate": {
            // your certificate
        }
    }

    Console error: ‘Cannot connect to the database using “Server=xxxx;Port=xxxx;Uid=xxxx;Pwd=xxxx;Database=xxxx”. Please check connection string’

    When connecting to a secure PostgreSQL instance with the Data Server, some additional configurations are needed. Learn more details in this support ticket.

    Console error: ‘Cannot connect to the database using “Server=(localdb)\\MSSQLLocalDB;Uid=root;Pwd=password;Database=database_name”. Please check connection string. Details: Cannot connect to SQL Server Browser. Ensure SQL Server Browser has been started.’

    This error may appear when connecting to an SQL server instance remotely. It means that SQL Server Browser is not started. See how to start SQL Server Browser

    For more information on remote connections to SQL Server, refer to our guide.