Download Free Trial
  1. Getting started
    1. Quickstart
    2. System requirements
    3. Managing license keys
    4. Updating to the latest version
    5. Typical errors
    6. Migration guide
    7. Installation troubleshooting
  2. JSON data source
    1. Data types in JSON
  3. CSV data source
    1. Data types in CSV
  4. Connecting to SQL database
    1. Connecting to database with .NET
    2. Connecting to Relational Database with .NET Core
    3. Connecting to database with Java
    4. Connecting to database with PHP
  5. Connecting to Microsoft Analysis Services
    1. Getting started with Accelerator
    2. Installing Accelerator as a Windows Service
    3. Configuring username/password protection
    4. Configuring secure HTTPS connection
    5. Troubleshooting
  6. Connecting to Pentaho Mondrian
    1. Getting started with Accelerator
    2. Configuring Mondrian roles
    3. Сonfiguring username/password protection
    4. Сonfiguring secure HTTPS connection
    5. Troubleshooting
  7. Connecting to icCube
  8. Configuring report
    1. Data source
    2. Slice
    3. Options
    4. Number formatting
    5. Conditional formatting
    6. Set report to the component
    7. Get report from the component
    8. Date and time formatting
    9. Calculated values
    10. Custom sorting
  9. Integration
    1. Integration with AngularJS
    2. Integration with Angular 2
    3. Integration with Angular 4
    4. Integration with React
    5. Integration with RequireJS
    6. Integration with TypeScript
    7. Integration with ASP.NET
    8. Integration with JSP
    9. Integration with PhoneGap
  10. Integration with charts
    1. Integration with Highcharts
    2. Integration with FusionCharts
    3. Integration with Google Charts
    4. Integration with any charting library
  11. Customizing toolbar
  12. Customizing appearance
  13. Localizing component
  14. Global Object
  15. Export and print
  16. API reference - JavaScript
  17. API reference - Flex
Table of contents

Installation troubleshooting

If you are facing any problems with the embedding of the component, in your browser go to the page where the Flexmonster component should be displayed and open the browser’s console to check if you have any errors in the console. Try the following steps:

  • If you get the alert "Flexmonster: jQuery is not loaded.", check the path to jquery.min.js in your HTML page.
  • If the page is blank and you see the following error in the console: "Uncaught TypeError: $(...).flexmonster is not a function", check the path to flexmonster.js in your HTML page.
  • If you get the alert "Unable to load dependencies. Please use 'componentFolder' parameter to set the path to 'flexmonster' folder.", add componentFolder parameter to your $.flexmonster() call. Pay attention to the message "Files not found: ..." and set componentFolder to receive the correct paths to lib/jqueryui.min.js, lib/jqueryhelpers.min.js and flexmonster.css.
    <div id="pivotContainer">The component will appear here</div>
    <script src="flexmonster/lib/jquery.min.js"></script>
    <script src="flexmonster/flexmonster.js"></script>
      var pivot = $("#pivotContainer").flexmonster({
        toolbar: true,
        licenseKey: "XXXX-XXXX-XXXX-XXXX-XXXX",
        // set the appropriate path
        componentFolder: "",
  • If you get the error "Uncaught TypeError: Cannot set property '_generatePosition' of undefined" or something alike, try to update jQuery UI. Use minimum recommended version 1.9.2 or later.
  • If you get the error "Uncaught TypeError: $.parseXML is not a function" or something alike, try to update jQuery. Use minimum recommended version 1.7 or later.