Despite the COVID-19 outbreak, our team continues operating at full speed. We are always here to support and answer all your questions.

Feel free to reach out by filling this quick form.

Fill the form
Get Free Trial

BUG: When expanding a Hierarchy in Classic Mode, rows do not render

Answered
eze@wejugo.com asked on September 7, 2020

The rendering bug appears when I try to expand a lower than top-level level of a hierarchy that is placed after another field in rows.
It’s best to see the example in this JSFiddle: https://jsfiddle.net/ezk84/r08dkf6b/8/
When I try to expand a member of the Size field, I don’t see any of the rows for the Item / Category level. If I select Options and turn on Compact mode, the view renders correctly. Curiously, if I then turn back Classic mode, the view is also rendered as I expect.
This is done against the Custom Data Source API and I don’t know if it happens against other types of data sources. 

4 answers

Public
Illia Yatsyshyn Illia Yatsyshyn Flexmonster September 8, 2020

Hello,
 
Thank you for reporting the problem.
 
We would like to confirm that such an issue persists when using other data sources.
Our team assumes it is connected with multilevel hierarchies used in the slice.
 
The fix is going to be provided with a minor update ETA Oct 05.
We will notify you as soon as the version with a fix is available to download.
 
We hope it works for you.
Please contact us in case any other questions arise.
 
Kind regards,
Illia

Public
Illia Yatsyshyn Illia Yatsyshyn Flexmonster October 6, 2020

Hello,
 
We are pleased to inform you that the bug with an empty cell when expanding in the classic form was fixed.
 
This is included in the 2.8.17 version of Flexmonster.
 
You are welcome to update the component.
Here is our updating to the latest version tutorial for guidance.
 
Please let us know if it helps.
 
Best regards,
Illia

Public
Illia Yatsyshyn Illia Yatsyshyn Flexmonster October 13, 2020

Hello,
 
We are wondering whether the recently provided fix works for your case.
 
Our team is looking forward to your feedback.
 
Best regards,
Illia

Public
eze@wejugo.com October 21, 2020

Hey there,
We got to trying the updated component and it’s working now,
Thank you.
Ezequiel

Please login or Register to Submit Answer