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Expand/Collapse not working for hierarchies in Classic Form

Milan Dragovic asked on June 23, 2020

Hi there,
I have noticed that when I switch to Classic view, hierarchies don’t expand/collapse.  I am attaching jpegs of my report.
01 – Compact form collapsed – by clicking on highlighted button, the hierarchy expands.
02 – Compact form expanded – once expanded, by clicking on highlighted button on the left, hierarchy collapses.
03 – Classic form expanded – if I change expanded Compact form to Classic, that button is not doing anything.  I would expect that to be active.
04 – Classic form collapsed – I got there by switching collapsed Compact form to Classic.  Again, expand/collapse button is not working.
Please let me know how to get this going?
Many thanks

1 answer

Vera Didenko Vera Didenko Flexmonster June 23, 2020

Hello, Milan,
Thank you for reaching out to us. 
We would like to explain that a similar issue has been fixed recently.
Our team hasn’t managed to reproduce the issue on our end using the latest version of Flexmonster.
Here is a JSFiddle example we have prepared in the process:
In the example, in both classic and compact layouts expanding and collapsing fields works.
We kindly suggest updating to the latest version of Flexmonster:
Please let us know if this helps. If not, could you please modify the provided JSFiddle so that the issue is reproducible?
Looking forward to your reply.
Kind regards, 

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