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First time export excel gives an error

vasu asked on May 22, 2019

when i try to export file in the format of excel it gives an error first time for charts.
Please find screenshots for more information.
if i click second time it is working fine.
 

1 answer

Public
Vera Didenko Flexmonster May 22, 2019

Hello,
 
Thank you for reporting this problem to us.
 
Our team has not managed to reproduce the described issue on our Angular sample and demos.
 
We kindly advise checking the version of Flexmonster that you are using and updating to the latest version 2.7.6 
You can check the component’s version by clicking on the grid and pressing Ctrl+Alt+i. The information about the version of the component and its edition will be shown in the pop-up window.
 
Please see our updating to the latest version guide for reference.
 
If the error occurs for you when using the latest version, could you please provide us with a code sample where the issue is reproducible, so we may help you? 
 
We are looking forward to hearing from you.
 
Best Regards,
Vera

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