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How to avoid this error – Cannot read property 'rc' of undefined

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raj asked on March 26, 2021

Please have a look at attached screen shot. Could you please have a look.
Note: Please note even though it is showing error but my table is loaded well with data.
 
 

Attachments:
Capture.PNG

4 answers

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Illia Yatsyshyn Illia Yatsyshyn Flexmonster March 29, 2021

Hello, Raj,
 
Thank you for reaching out to us.
 
Our first suggestion is to update Flexmonster to the latest version and check the behavior. Here is our updating guide for assistance: https://www.flexmonster.com/doc/updating-to-the-latest-version/.
If the issue persists, see the information below.
 
Currently, it is hard to isolate the issue having only the obfuscated console output.
Therefore, we want to ask for some additional details about the error so that we could investigate it on our side.
 
Do you think you could provide us with temporary access to your environment where the exception appears? It would greatly help in our research.
 
Otherwise, please specify the following information:

  1. What version of Flexmonster is used in your case? Use the following keyboard shortcut to learn the component’s version: ctrl+alt+i.
  2. Please send us an applied report file. The report file can be retrieved using the “Save” button placed on the Toolbar.
  3. Also, please provide us with a dataset specified in the report.
  4. Specify if any specific steps need to be done to reproduce the exception (for example, filtering, sorting, formatting, etc.)

It would allow us to simulate the same scenario on our site.
 
Still, the preferable option is to have access to your environment. You could hide/replace all the sensitive data in advance. Please note that credentials should be sent via email.
 
Our team is looking forward to hearing from you.
 
Kind regards,
Illia

Public
Illia Yatsyshyn Illia Yatsyshyn Flexmonster April 7, 2021

Hello, Raj,
 
We are wondering if you had some time to prepare the details about the mentioned exception.
 
Our team is looking forward to hearing from you.

Regards,
Illia

Public
Illia Yatsyshyn Illia Yatsyshyn Flexmonster April 14, 2021

Hello, Raj,
 
We are reaching out to ask if you could prepare details about the issue.
 
Our team is looking forward to hearing from you.
 
Regards,
Illia

Public
raj April 14, 2021

Thank you for follow up. Issue is resolved.
Actually it was mistake, as far as I remember in my case reportoncomplete() function was called before the the data being loaded. Due to this I was getting this issue. I corrected 2-3 things, I remember the above one.
I am using Angular.
 

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