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Missing data on export to excel

Nuri asked on August 27, 2021

Hello, I've checked similar issue articles but couldn't find the answer that looking for...
We are having a trial version as a license while we are trying to understand if your production totally fits with our needs.

Licence info;
- August 2021 (v. 2.9.6) - build 08/23/2021 13:32:01
- Data sources: all - Trial period expiration: 10/07/2021
We are facing an issue related to export the pivot data into excel; The data on the rows and columns (1) can not be visible on the exported file. (2)
We are using FlexMonster on a react application (3). Can you please let us know what would be the reason for the issue?
(1) See the pivot configuration for fields @
(2) A sample screenshot from the downloaded excel file @
(3) See the pivot initializing code block @
Thanks in advance.


4 answers

Vera Didenko Vera Didenko Flexmonster August 30, 2021

Hello, Nuri,
Thank you for reaching out to us.
Recently, a similar issue with missing data on export to Excel has been reported to us. Looking deeper, we noticed that the issue is reproducible if the data contains a slash (/), for example, "some/word".
Our team will provide the fix in the upcoming minor release of Flexmonster with the ETA 6th of September.
Please let us know if any questions arise.
Kind regards,

Vera Didenko Vera Didenko Flexmonster September 6, 2021

Hello, Nuri,
We are happy to inform you that the issue with exporting data with "/" symbols to Excel was fixed.
This is provided in the 2.9.7 version of Flexmonster:
You are welcome to update the component:
Please let us know if the fix works fine for you.
Kind regards,

Vera Didenko Vera Didenko Flexmonster September 13, 2021

Hello, Nuri,
How have you been?
We are wondering if the recent fix worked for you.
Did updating to the latest version resolve the export to Excel issue?
Please let us know if everything works.
Looking forward to your reply.
Kind regards,

Nuri September 13, 2021

Hello Vera,

Thanks for the update and I've upgraded the flexmonster on my side by last week.
So far, seems like I can export the Excel formats quite fine.

Thanks for the fix.

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