Despite the COVID-19 outbreak, our team continues operating at full speed. We are always here to support and answer all your questions.

Feel free to reach out by filling this quick form.

Fill the form
Get Free Trial

Missing Scroll When a Pivot is rendered in a hidden tab after upgrading to v2.8.10

Answered
FERNANDO GUZMAN asked on September 14, 2020

Good day,
My team noticed that scrollbars were missing in some of our pivots.  This behavior happens specifically when we have multiple reports loaded in a page and the pivots are in tabs.  The pivot in the first tab renders the scrolls correctly while those in the “unfocused tabs” which content is hidden don’t get scrolls. 
**Both vertical & horizontal scrollbar were visible for all tabs with Flex monster version 2.7.22. We are facing this issue only after upgrade to v2.8.10  
One observation is that after changing layout from classic to compact and compact to classic from code, both scrollbars are visible on all pivot report tabs.
**Console Error from flexmonster.xc:
Cannot read property ‘xc’ of undefined… (see attached doc)
 
Thank so much for your attention to this issue.
 
Regards,
 
Fernando Guzman

4 answers

Public
Vera Didenko Flexmonster September 14, 2020

Hello, 
 
Thank you for reaching out to us. 
 
Our team has managed to reproduce the issue with the scrollbars not visible on the latest version of Flexmonster.
Indeed, it seems that after version 2.8.8 of Flexmonster, the scrollbars stopped appearing when Flexmonster is rendered in a hidden tab.
Our team will provide the fix to this issue in the minor release version with the ETA 19th of October.
 
Regarding the console error when loading multiple reports:
We have not managed to reproduce this problem on our end. Could you please provide steps on how to reproduce the issue and modify the following JSFiddle example so that the issue is reproducible?
This will help us to make progress in solving this problem.
 
Please let us know if additional questions arise. 
 
Kind regards, 
Vera

Public
Vera Didenko Flexmonster October 20, 2020

Hello, Fernando, 
 
We are happy to inform you that the issue with scrollbars missing when rendered in a hidden tab was fixed.
 
This is available in the latest version of Flexmonster: https://www.flexmonster.com/release-notes/.
You are welcome to update the component.
 
 
Please let us know if everything works fine for you.
Looking forward to your feedback.
 
Kind regards, 
Vera

Public
Vera Didenko Flexmonster October 26, 2020

Hello, Fernando,
 
We would like to kindly take an interest in whether the recent fix resolved the issue.
Please let us know if it works.
 
Looking forward to your feedback.
 
Kind regards,
Vera

Public
Vera Didenko Flexmonster November 2, 2020

Hello, Fernando,
 
Our team is wondering if the fix works fine for you. 
Please let us know if everything works.
 
Looking forward to your reply.
 
Kind regards, 
Vera

Please login or Register to Submit Answer