🍉 Meet Flexmonster Pivot Table & Charts 2.9.Check out all the hot features!
Get Free Trial

Update Data Server – bug with filters

Resolved
Seekme asked on November 30, 2020

I’ve been using the data server API and I think I found a bug, but before claiming that I would like to update Flexmonster.

  1. I’ve updated the .js / .css of Flexmonster to v. 2.8.20 but do I have to also update the binary (flexmonster-data-server) ?
  2. The bug I’ve found is when I filter on some big filter (filtering a lot of datas), the server answer either “Empty reply from server” or “The server didn’t respond in time.”. Is it a device issue or a library issue ?

Thanks !

2 answers

Public
Vera Didenko Vera Didenko Flexmonster December 1, 2020

Hello, 
 
Thank you for writing to us. 
 
We have not managed to reproduce the issue on our end using our sample datasets.
 
We would like to mention that recently our team optimized the performance for members filters for Flexmonster Data Server. 
Also, yesterday, our team released a new minor version of Flexmonster (2.8.21), where further improvements were introduced.
With this in mind, it is possible that the update would solve your case as well. 
 
Our team kindly recommends updating Flexmonster and Flexmonster Data Server to the latest version.
Here is our updating to the latest tutorial for guidance.
 
Please let us know if the update helps to resolve the issue on your end.
Looking forward to your response.
 
Kind regards, 
Vera
 

Public
Seekme December 14, 2020

It looks like it indeed resolved the issue, thanks !

Please login or Register to Submit Answer